Reactivate Your MetroPCS Phone and Keep Your Old Number

Many users wonder if it's possible to reactivate a MetroPCS phone and keep their old phone number. The answer is yes, but it requires following certain steps and ensuring your number is still eligible.

Check Eligibility

The first step in reactivating your MetroPCS phone and keeping your old number is to check its eligibility. Ensure that your old number is still active and not canceled. If it has been inactive for an extended period, it may not be eligible for reactivation.

Gather Information

Having your old account information handy is crucial. This includes your phone number account PIN, if applicable, and any other relevant details. Gather all these before contacting MetroPCS.

Contact MetroPCS

You can contact MetroPCS either by visiting a local store or calling their customer service. Explain your situation and explicitly state that you want to reactivate your phone and keep your old number. The representative will guide you through the process.

Follow Instructions

The representative will provide instructions, which may include choosing a new plan and paying any necessary fees. Follow these instructions carefully to ensure the reactivation process goes smoothly.

Complete the Process

Once you complete the necessary steps, your old number should be activated on your MetroPCS phone. If any issues arise, MetroPCS customer service will be able to assist you further.

Additional Tips:

Google Voice for Backup: If you're concerned about losing your number, you might consider using a Google Voice number as a backup. This way, you can forward any calls or messages to any cell phone, ensuring continuous communication. Immediate Action: If your phone was stolen, notify MetroPCS immediately to prevent unauthorized use of your number. MetroPCS might offer you the loan of a phone until you can resolve the issue. Porting to New Phone: After a number is stolen, MetroPCS often ports the number to your new phone, avoiding the need for a new number. They may also provide a temporary phone during the transition.

Conclusion: Reactivating your MetroPCS phone and retaining your old number is a feasible option, especially if your number remains eligible. Just ensure you follow the necessary steps and provide all required information to avoid any complications.